IT Service Desk Analyst (with Weekend Shift)

Job Description: Service Desk Support Analyst (with Weekends shift)
Position Overview
Tech Guru - IT for Accounting Firms is looking for a Service Desk Support Analyst who thrives in a fast-paced, dynamic environment and is passionate about delivering a delightful customer experience. This role is perfect for someone who loves technology, is an excellent problem solver, and is eager to go the extra mile to support accounting firms’ IT needs.
Core Values:
At Tech Guru, we live by our core values of Caring, Accountable, Responsive, and Empathetic. We believe these values are essential to providing exceptional service to our clients and fostering a positive work culture.
Who We’re Looking For:
- Responsive Communicator: You are exceptional at verbal and written communication, ensuring clients feel heard and supported.
- Tech Enthusiast: You love technology and have a knack for solving complex IT issues.
- Tenacious Problem-Solver: You are persistent, resourceful, a...