IT Service Desk Analyst x 2 - 6 month contracts - Perth CBD

Confidential · Perth, Western Australia, Australia

Location

Perth

Job Type

Full Time

Posted

June 11, 2026

Job Description

  Opportunity to go permanent  
  Interviews to take place early next week 
  Major resource company with high paced, vibrant work environment 
 Reporting to the IT Service Desk Team Lead, the IT Service Desk Analyst is responsible for responding promptly to requests received including but not limited to; incoming phone calls, emails, walk-ups, monitoring alerts, submitted forms, jobs submitted via the intranet portal or those assigned to team queues.
   
  Key skills and responsibilities: 
 Minimum 2 years working in a IT Service Desk environment (Desirable)
 Proven track record in providing Customer Service in a busy environment
 Experience in a high-pressure environment
 Experience in the use of IT Service Management toolsets & frameworks
 Ability to provide resolution on first call
 Ability to work as a member of a multi-disciplinary team;
 Strong time man...
        

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