Job Description
Join Our Team as an IT Service Desk Engineer at Johnson Electric!
Location: Zacatecas, MX (Onsite / Plant‐Based)
Vacancy Type: Existing Position
On‐Call: Required (rotation)
As our next IT Service Desk Engineer, you will provide ITIL‐based first‐ and second‐level support for IT infrastructure across the Americas Region.
You will play a key role in problem management, process improvement, reporting, and knowledgebase development while ensuring secure, reliable, and efficient IT operations in a fast‐paced manufacturing environment.
Why You'll Love Working Here
Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.
Strong Leadership: Work under experienced and visionary leaders who guide the company towards success.
Innovation Hubs: Access to state‐of‐the‐art facilities and innovation hubs that foster creativity and development.
Employee Empowerment: A culture that empowers employe...