Location
malacca city
Job Type
Full-time
Posted
June 16, 2026
Job Description
- Degree or Diploma holder, fresh graduate are welcome
- Must be proficient in writing, reading and speaking Korean language
- Preferable experience in supporting IT hardware, IT Equipment Refresh, new application rollout support, printers, scanners, displays, retail store level software support, etc.
- Technical proficiency with MS operating systems and MS suites, desktop and mobile applications
- HW/SW troubleshooting skills preferably in retail store POS (Point of Sale) systems
- Network connectivity, dial up and wireless systems troubleshooting skills
- Work experience with Global clients (preferred)
- Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
- Willing to work in a 24x7 environment
- Customer-service oriented with a problem-solving attitude
Job Descriptions
- Handle L1/L1.5 calls originating from cu...