IT Service Desk Shift Lead & Team Coach

A technology consulting firm is seeking an IT Service Desk Team Lead for their Philippine location in Makati. In this role, you will oversee day-to-day operations, monitor service queues, and provide support to team members. Ideal candidates should have over 3 years of IT support experience, with leadership exposure preferred. Excellent communication and troubleshooting skills are essential. This full-time position requires flexibility for shifting schedules, including weekends and holidays.
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