IT Service Desk Specialist — Customer Support

ibex is seeking a Product Support Technician in Lahore, Pakistan, to provide technical support to internal and external users. The candidate should have a Bachelor’s degree in Information Technology or a related field and experience with ServiceDesk tools. Key responsibilities include diagnosing and resolving issues, maintaining service requests, and offering remote support. The position requires strong problem-solving skills and effective communication. Flexibility in shift timings is required.
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