IT Service Desk Technician

IT Service Desk Technician

Location: Huddersfield
Working Pattern: Monday–Friday, hybrid (1 day from home), 37.5 hours
Salary plus benefits: £26,000 + benefits + 25 days annual leave

I’m recruiting on behalf of a client seeking an IT Service Desk Technician who enjoys variety, visibility and hands‑on work. You’ll support senior leaders and wider staff while gaining exposure across the full IT estate, from day‑to‑day troubleshooting to specialist software and infrastructure. This is an excellent opportunity to build capability, earn certifications and develop in a highly supportive environment.

What You’ll Be Doing:

• Providing 1st line support with a focus on first‑time fix rate
• Handling phone, email and in‑person support requests
• Creating and managing work orders through the ticketing system
• Performing 1st and some 2nd line fixes before escalating when needed
• Mon...