IT Service Management Advocate

Accenture Southeast Asia is seeking a dedicated Customer Advocate in Subang Jaya, Malaysia. The role involves managing customer relationships, ensuring satisfaction, and handling escalations in a proactive manner. Candidates should have a degree and at least 3 years of experience in IT customer service, proficient in Thai, and possess strong communication and critical thinking skills. The position includes regular working hours from Monday to Friday, and offers the opportunity to impact customer operational health significantly.
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