IT Service Management Intern: Incident, Change & Analytics

DHL in Cyberjaya, Malaysia, offers an internship opportunity for IT Service Management. Interns will learn service management fundamentals and support major incident responses while working with global stakeholders. Responsibilities include process improvement, reporting for Service Management, and monitoring key performance indicators. A Higher Diploma or Degree in Information Systems or Computer Science is required. Benefits include hybrid work arrangements and modern office facilities.
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