IT Service Management (ITSM) Intern

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. Job Description The ITSM Intern will support the Service Management team in managing IT service requests, CMDB and asset records, change management processes, and audit-related activities aligned with ITIL best practices. The intern will gain hands-on exposure to enterprise IT operations, governance, and service delivery. Learning Assist in managing IT service requests through ticketing tools Support incident logging, categorization, prioritization, and tracking Maintain and update Configuration Management Database (CMDB) records Support IT asset management including ...