IT Service Management Specialist

Ferrero · Luxembourg, Luxembourg, Luxembourg

Location
Luxembourg
Job Type
Full-time
Posted
June 06, 2026

Job Description

About the Role:

At Ferrero’s Group Headquarters in Luxembourg, you will help keep everyday work running smoothly for colleagues across all HQ functions. As an IT Application Service Management Specialist in the IT team, you will connect business needs with reliable application support, with strong exposure to SAP and key corporate applications. 

  

Your purpose is key : protect service quality, remove friction, and create measurable impact. You will monitor performance, guide partners when service drops, and turn incidents into improvements that people can feel in their daily work. 

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