IT Service & Operations Engineer - ServiceNow & Monitoring Expert

Raqmiyat in Dubai is seeking an IT Service & Operations Management professional to administer and support enterprise service management systems and tools. The role includes managing ITSM processes, supporting ServiceNow functionalities, and ensuring operational performance across IT environments.

The ideal candidate will have 4–6 years of experience in the field, a Bachelor’s degree in a relevant discipline, and proficiency with tools like Splunk and Tableau. Excellent communication skills are essential for this position.