IT Specialist (Service & Application Activity Management)

AIS · Bangkok, Bangkok, Thailand

Location

Bangkok

Job Type

Full time

Posted

June 06, 2026

Job Description

Job Description
Key Responsibilities
Coordinate and centralize all change control activities related to BSS services, IT applications, and Charging and Billing System (CBS)
Control and oversee all operational activities across BSS, IT applications, and IT infrastructure platforms/servers
Manage and ensure step-by-step execution of change activities in alignment with defined processes and procedures
Develop and implement procedures for decision-making, fallback, and rollback scenarios to minimize service impact
Monitor, track, and follow up on change activities and performance
Prepare and deliver reports including performance reports, C/A (Corrective Action) analysis, CSA reports, QADT, and provide feedback to stakeholders and management
Coordinate impact assessment across all related nodes and systems for each change activity
Qualifications
Bachelor’s degree in Infor...
        

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