IT Support Analyst

MGI Luxury Group, located in Bienne, Switzerland, is an international and innovative company of Movado Group, Inc. which is a prestigious manufacturer and marketer of luxury and fashion timepieces under the Movado, Concord, EBEL, Olivia Burton, MVMT, Hugo Boss, Coach, Lacoste, Tommy Hilfiger, and Calvin Klein brands. Our products are recognized for their competitive edge in the luxury/fashion market. The working environment of Movado Group, Inc. is entrepreneurial, people‑oriented, dynamic, and fast‑growing.

Job Purpose

In this role, you will provide first‑ and second‑level support to all employees across 19 different sites in the EMEA region, at all levels of the organization.

Responsibilities

• Ensure timely operational and technical support for personal computers and peripherals on a daily basis.
• Provide and ensure prompt and effective troubleshooting, resolution, and documentation of all problems and service requests.
• Devel...