Job Description
Job Title : IT Support Analyst
Location : Pune, Maharshtra, India
Employment Type : Full-Time
Experience Required : 5 years
Reports to : IT Service Desk Lead
Summary:
We are seeking a highly skilled and experienced IT Support Analyst with a strong background in customer service, technical support, and enterprise application support. The ideal candidate will have at least five years of experience in a Service Desk, Helpdesk, or IT Support environment and possess excellent communication and problem-solving skills. The role will involve providing first-line and second-line support across a broad range of technologies, including Microsoft 365, ERP systems, CRM platforms, cloud-based applications, Python-based tools and automations, business applications, and end-user c...