Location
kuala lumpur
Job Type
Full-time
Posted
May 24, 2026
Job Description
Responsibilities
- Provide first-level support for hardware, software, and network-related issues.
- Monitor and maintain IT systems to ensure optimal performance and minimal downtime.
- Identify, analyze, and resolve technical problems promptly and effectively.
- Assist in the installation, configuration, and maintenance of IT equipment and software.
- Document technical issues and solutions for future reference.
- Collaborate with other departments to address and resolve IT-related challenges.
- Ensure compliance with company IT policies and security protocols.
- Provide training and technical guidance to end-users as needed.
Qualifications
- A diploma or degree in Information Technology, Computer Science, or a related field.
- Knowledge of hardware, software, and network troubleshooting techniques.
- Familiarity with operating systems, including Windows and Linux.
- Exce...