IT Support Executive

Required an experienced IT Executive to support and enhance the Company’s enterprise applications and end‑user systems and act as a bridge between business users and technical solutions.

The role will focus on application support, business requirement analysis, coordination of small to medium IT projects and hands‑on experience with reporting, analytics, and enterprise collaboration tools.

Provide Level 1 and Level 2 support for enterprise applications including:

• SAP S/4 HANA
• Freshworks / Freshdesk
• Servigistics (Spare Parts Management)
• Microsoft Office 365 applications including SharePoint and Teams

Perform incident handling, basic troubleshooting, user assistance, and coordination with higher‑level support or vendors when required.

Monitor application performance and recommend system improvements to enhance opera...