Location
Taguig
Job Type
Full-time
Posted
June 03, 2026
Job Description
Job Description
The IT Support Intern assists the IT team in providing first-level technical support to end-users through addressing hardware, software, and network-related issues. This internship provides hands-on experience in troubleshooting, problem-solving, and supporting IT systems, while gaining valuable skills in a professional IT environment. The IT Support Intern will work under the guidance of experienced IT professionals.
Key Responsibilities:
- Technical Support Assistance:
- Assists in responding to and resolving IT support requests.
- Assists with troubleshooting hardware issues (e.g., computers, peripherals, and accessories).
- Assists with troubleshooting software issues (e.g., operating system, applications).
- Assists with network connectivity issues (e.g., LAN, Wi-Fi).
- Assists with telephony issues.
- Escalates complex issues to higher-level IT support staff.
- System Maintenance Assista...