Location
Omaha
Job Type
Full-time
Posted
June 27, 2026
Job Description
Position: IT Support Manager
Location: Omaha, NE
Work Environment: Onsite
Job Description
As the organization continues to grow, they are seeking an experienced IT Support Manager to lead end-user support operations and drive service excellence across the business.
This role is ideal for a people-first leader who enjoys coaching, mentoring, and building high-performing teams while driving exceptional service delivery and continuous improvement.
Key Responsibilities
+ Lead, coach, mentor, and develop IT support team members.
+ Establish performance expectations, provide feedback, and support employee growth.
+ Foster a culture of accountability, collaboration, and customer service excellence.
+ Oversee help desk operations, end-user support, workplace technology, and asset management.
+ Partner with business and IT leaders to improve support processes and user experience.
+ Manage vendors and service providers to en...
Location: Omaha, NE
Work Environment: Onsite
Job Description
As the organization continues to grow, they are seeking an experienced IT Support Manager to lead end-user support operations and drive service excellence across the business.
This role is ideal for a people-first leader who enjoys coaching, mentoring, and building high-performing teams while driving exceptional service delivery and continuous improvement.
Key Responsibilities
+ Lead, coach, mentor, and develop IT support team members.
+ Establish performance expectations, provide feedback, and support employee growth.
+ Foster a culture of accountability, collaboration, and customer service excellence.
+ Oversee help desk operations, end-user support, workplace technology, and asset management.
+ Partner with business and IT leaders to improve support processes and user experience.
+ Manage vendors and service providers to en...