IT Support Specialist at Rotman School

Elevate your IT career as an IT Support Specialist at the Rotman School of Management. This role emphasizes desktop support, classroom technology, and network connectivity in a dynamic educational setting.
The Rotman School, part of the esteemed University of Toronto, seeks an IT Support Specialist to enhance the technology experience of its community. You will handle end-user service requests and troubleshoot a variety of hardware and software issues, ensuring that staff and students can rely on reliable support. The position encompasses working closely with technical specialists and creating standard operating procedures to streamline IT services.
Key Responsibilities:
• Respond to service requests promptly via ServiceNow or phone
• Troubleshoot classroom technology and hardware setups
• Liaise with technical teams for advanced issue resolution
• Develop and edit standard operating procedures
• Analyze and test new software and hardware upgrades
Requirements:<...