Location
Frankfort
Job Type
Full-time
Posted
June 27, 2026
Job Description
Overview
The IT Support Technician provides both onsite and remote technical support to users across a designated regional area. This role requires a strong balance of technical expertise and customer service, as technicians regularly interact directly with users in a variety of environments.
This is a long-term opportunity offering strong benefits, career growth potential, and ongoing skill development.
Key Responsibilities
+ Provide onsite and remote desktop support for end users across multiple locations
+ Install, configure, troubleshoot, and repair hardware and software issues
+ Support user accounts, email, and enterprise applications
+ Troubleshoot basic network connectivity issues
+ Support printers, peripherals, and mobile devices
+ Track and manage service requests using a ticketing system
+ Maintain accurate documentation of issues, resolutions, and inventory
+ Deliver high-quality customer serv...
The IT Support Technician provides both onsite and remote technical support to users across a designated regional area. This role requires a strong balance of technical expertise and customer service, as technicians regularly interact directly with users in a variety of environments.
This is a long-term opportunity offering strong benefits, career growth potential, and ongoing skill development.
Key Responsibilities
+ Provide onsite and remote desktop support for end users across multiple locations
+ Install, configure, troubleshoot, and repair hardware and software issues
+ Support user accounts, email, and enterprise applications
+ Troubleshoot basic network connectivity issues
+ Support printers, peripherals, and mobile devices
+ Track and manage service requests using a ticketing system
+ Maintain accurate documentation of issues, resolutions, and inventory
+ Deliver high-quality customer serv...