IT Support Specialist

Description We are looking for an IT Support Specialist to provide dependable technical assistance for end users and client environments in New Jersey. This position is ideal for someone who can work independently, contribute effectively within a team, and step into daily support work with minimal ramp-up time. The role centers on desktop and Microsoft 365 support while also assisting with security issues, basic server needs, and on-site client service when required.

Responsibilities:
• Deliver technical support for users both remotely and at client locations within a reasonable local travel radius.
• Resolve issues involving Windows desktops, user workstations, and common operating system problems to keep employees productive.
• Support Microsoft 365 environments, including account access, application troubleshooting, and day-to-day end-user assistance.
• Investigate and remediate malware, virus, and other endpoint security incidents using sound troubleshooting pr...