Job Description
About the RoleWe are looking for a proactive and detail-oriented IT Support Specialist to join our MIS team at our Guadalajara office.You'll be the local point of contact for all activities related to employee onboarding/offboarding, equipment assignment and inventory management, and SaaS systems license administration.You'll be part of a global IT team that provides support to employees across all our offices worldwide.Main ResponsibilitiesOnboarding & Offboarding: Coordinate and execute all activities related to employee onboarding and offboarding.Provision accounts across M365, OKTA, and business apps for new hires.Assign and recover equipment following onboarding/offboarding checklists.Equipment Inventory Management: Maintain up-to-date inventory of laptops, peripherals, and accessories.Coordinate repairs, replacements, and shipping/receiving logistics with vendors and WeWork locations.SaaS Systems Licensing: Support the tracking and control of SaaS systems licensing (M365, Zoom...