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IT Support Specialist

International SOS · Nisku, Alberta, Canada

Location
Nisku
Job Type
Full-time
Posted
March 23, 2026

Job Description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.


Now, we’re looking for talented individuals to join our team and make a difference.


About the role


The primary roles and objectives of the IT Support Specialist are:

  • Deliver timely and effective day to day technical support to end users, ensuring minimal disruption to business operations.

  • Maintain accurate and up-to-date technical documentation, including configuration guides, installation procedures, and knowledge base articles.

  • Ensure high availability of computer systems in alignment with agreed service levels, meeting end-user support expe...

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