IT Support Specialist - Philippines

POSITION SUMMARYAs an IT Support Specialist with our client, you will be responsible for providing technical assistance and support to end-users in resolving hardware, software, and network-related issues. You will also be involved in maintaining and supporting various IT systems and tools used within the organization. The position requires excellent problem-solving skills, strong communication abilities, and a customer-centric approach.KEY RESPONSIBILITIES:Provide technical support and troubleshooting for Linux, Mac, and Windows endpoints.Support colleagues around the globe.Assist users in resolving hardware and software issues.Manage user accounts and permissions in Office 365 and Azure AD, including any technical onboarding/offboarding for new/former employees.Manage endpoint device inventory and configuration, including deployment, shipping, and receiving as necessary.Administer and support collaboration tools such as Microsoft Teams, Slack, Zoom, and Atlassian products (Jira, JSM,...