IT Support Supervisor – Hybrid L1/L2 (Hands-On Role)

Job description

Reporting to the IT Manager, you will join an international IT Helpdesk team currently composed of 6 members based in France and the United States. As part of our global expansion, we are also building up the team in India. You will play a key role in supporting the recruitment, onboarding, and management of this new team, contributing to its structuring and long-term development. 




As an IT Support Supervisor, you will combine operational supervision with a strong hands-on involvement in complex support activities. 

Your role is critical in ensuring a high level of service quality for the Sia Group worldwide, covering: 

This is not a purely...