IT Support & Systems Specialist

The IT Support & Systems Specialist is the lead technical resource responsible for the company’s

computing equipment, network, and security systems in Panama, and for coordinating the IT setup

and ongoing support of the Group’s remote and distributed workforce. This is a senior, hands-on

role: the holder is expected to own the full IT environment end-to-end, work autonomously with

minimal supervision, and act as the single point of accountability for end-user computing,

infrastructure, and both physical and digital security.

Requirements

University degree or higher technical diploma (técnico superior) in Systems Engineering, Computer Science, IT, Networks, or a related field.

Minimum 5 years in IT support / systems administration, including at least 2 years operating as the lead or sole IT resource, owning an organization’s IT environment end-to-end.

Proven experience setting up and supporting a remote...