Location
bellville
Job Type
Full-time
Posted
June 01, 2026
Job Description
The role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person or by telephone) in a timely and accurate fashion and provide end-user assistance where required.
JOB PURPOSE
- Receives and processes user complaints
- Hardware and Software support
- Logging and Managing Calls through Helpdesk Management System
- Trains users on computer literacy
- Manage PCI Compliance
- Monitoring servers and doing health checks
- Liaising with 3de party service providers
- Provides technical guidance and assistance other team members and users when required
- Updates computer software and operating systems
- Remotely or physically assists in computer-...