Location
johannesburg
Job Type
Full-time
Posted
June 02, 2026
Job Description
SUMMARY:
Be the Hero Behind the Screens! Our client, an authorised financial services provider, is looking for a hands-on IT Support Technician who is ready to deliver top-notch first and second-line support to our end-users. If you are proactive, customer-focused, and love troubleshooting, this is your chance to shine. POSITION INFO:
Key Duties and Responsibilities:
- Be the go-to person for hardware, software, and network issues.
- Diagnose and resolve incidents quickly, escalating when needed.
- Keep tickets updated, documented, and closed efficiently.
- Configure, deploy, and maintain laptops, desktops, and mobile devices.
- Ensure that devices are secure, compliant, and performing at their best.
- Communicate clearly with users, keeping them informed every step of the way.
- Assist with onboarding/offboarding and basic infrastructure support.
Essent...