IT Technical Advisor Specialist - Contact Center Solutions (CCaaS) (Saint-Hyacinthe)

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Salary range: 109,900 - 134,300 (based on a 35-hour workweek)
• Annual bonus target: 15% of base salary, potential payout up to double the target (subject to personal and company performance)
• Employee Share Purchase Plan (ESPP) – Intact matching 50% of your net shares
• Defined benefit pension plan offering guaranteed income for life

About the role

The IT Technical Advisor Specialist – Contact Center Solutions is responsible for managing, configuring, and optimizing the systems and technologies used in contact center operations. This role is ...