IT Technical Support

Overview

An IT Specialist manages, supports, and maintains an organization’s technology infrastructure. This includes computer systems, networks, software, and hardware, ensuring they function effectively and securely.

Responsibilities

• Install, configure, and maintain hardware and software systems
• Monitor and troubleshoot network and system issues
• Provide technical support and resolve user issues with computers or software
• Manage data backup and recovery systems
• Ensure cybersecurity measures are in place to protect company data
• Update and patch software and systems regularly
• Maintain and update company databases and servers
• Assist in the development and implementation of IT policies and procedures

Qualifications

• Knowledge of networking, hardware, and software systems
• Strong troubleshooting and problem-solving skills
• Proficiency in IT support t...