IT Technical Support

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Key and Periodic Activities

• 1) Respond and resolve all IT-related issues and concerns which include but not limited to hardware, software, cyber security, and network.
• 2) Maintain and/or retain detailed records of IT-related supports.
• 3) Receive and process requests for purchase of IT-related devices, upon approval.
• 5) Grant system accesses, upon approval.
• 6) Ensure that the data backup is carried out regularly, and create records as supporting documents.
• 7) Evaluate requests for provision of technological hardware and endorse them to the IT Manager for review and approval, when necessary.
• 8) Report updates to the IT Manager, and elevate issues, when necessary.
• 9) Monitor the utilization of the company's resources e.g., hardware, software, cyber security, network, and recommend solutions to the IT Manager,...