Italian Customer Service Representative

Are you fluent in Italian and English and looking for an opportunity to grow your career within an international environment?

We are currently hiring Italian-speaking Customer Support Consultants to join a multilingual team supporting a leading company in the telecommunications sector. This is a fully remote position based in Portugal, offering long-term stability, professional development, and the opportunity to work with customers across a dynamic and fast-paced environment.

Your Role

As a Customer Support Consultant, you will be the first point of contact for customers, helping them with account, billing, service and technical-related enquiries while ensuring an excellent customer experience.

Key Responsibilities

• Support Italian-speaking customers via phone, email and chat.
• Assist with account management, billing and service-related enquiries.
• Troubleshoot and resolve customer issues efficiently.
• Provid...