Italian Speaking Customer Representative for Booking (Disability Certificate)

If you are an empathic person, a good listener, who has a problem-solving mindset and a team player, we have the right job for you!

In this role, you will serve as a customer support advisor for Booking, focusing on understanding and meeting the needs of our diverse clientele.

Your primary function will be to act as a mediator and communicator between international travelers and accommodation suppliers globally. You are responsible for ensuring a high level of customer service in all interactions.

This includes:

• Clarifying inquiries related to services, payments, and technical specifications.
• Providing accurate information.
• Following established processes for all customer interactions, conducted via email and phone.

• Valid Disability Certificate in accordance with Spanish law.
• Language Proficiency: C2 level of Italian and B2+ level of English (both written and spoken).
• Communication...