Italian-Speaking Customer Support Agent

Italian-Speaking Customer Support Agent
Lisbon, Portugal | On-Site | Training Start: June 2

Are you a native-level Italian speaker (C2) with good English skills (B2+) looking to start or grow your international career in Portugal? Join a global customer experience company in Lisbon and work in an exciting multicultural environment.

Key Responsibilities

• Assist customers via phone, email, and chat

• Resolve account, service, and general support enquiries

• Deliver professional and empathetic customer service

• Follow quality and productivity targets

Requirements

• Italian proficiency C2 (spoken & written)

• English proficiency B2 minimum

• Customer service experience is advantageous

• Availability to relocate to Lisbon

• EU passport or valid Portuguese work authorization