Italian Speaking Customer Support Specialist - Digital Advertising

Teleperformance · Barcelona, Catalonia, Spain

Location

Barcelona

Job Type

Full-time

Posted

June 24, 2026

Job Description

Ready to elevate your career and join a fast-growing team in the digital world?
Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Google Local Services Ads — a game-changing tool for businesses everywhere!
Responsibilities:
Verification Operations: Process and validate license, insurance, and business registration submissions for new reviews and recertifications.
Support & Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertise
Content Compliance: Provide responsive phone and email support for advertisers using review and related services.
Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting.
Onboarding Assistance: Guide businesses through onboarding, ensuring all requirements are met for a smooth go-live process.
    

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