Italian Speaking Customer Support Specialist - Digital Advertising

Ready to elevate your career and join a fast-growing team in the digital world?

Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Google Local Services Ads — a game-changing tool for businesses everywhere!

Responsibilities:

• Verification Operations: Process and validate license, insurance, and business registration submissions for new reviews and recertifications.
• Support & Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertise
• Content Compliance: Provide responsive phone and email support for advertisers using review and related services.
• Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting.
• Onboarding Assistance: Guide businesses through onboarding, ensuring all r...