ITIL Process Improvement Lead

Analyze current operational processes to identify inefficiencies and areas of and implement process improvement strategies using methodologies such as Lean Six Sigma or with crossfunctional teams to design and document new processes and process performance metrics and prepare regular reports for managementConduct training sessions for staff on new processes and best practicesFacilitate workshops and meetings to gather input from stakeholders and promote a culture of continuous compliance with industry standards and regulations in all process implementationsManage change initiatives related to process improvements including communication plans and stakeholder engagement.

IC