Location
Charlotte, North Carolina
Job Type
Full-time
Posted
May 16, 2026
Job Description
In this role as Consultant for Asset and Configuration Management, you will be responsible for the design, defining governance structure, conducting process and tools training and providing directions for continuous improvement of this process. You will be the accountable to ensure alignment of the process with organizational goals and ITIL best practices. You will collaborate with stakeholders across IT and business units to drive process excellence, maintain service quality, and enhance operational efficiency.
What You Should Bring:
- Strong communication and collaboration abilities to engage with diverse stakeholders.
- Strategic and customer-focused mindset.
- Exceptional problem-solving and analytical skills.
- Familiarity with Agile, DevOps, or Lean methodologies.
- Experienced with service management tools such as ServiceNow, BMC, Jira, Cherwell. Certifications on relevant tool modules is a...