ITSM & ITIL Architect: Enterprise NOC Automation

Miratech is seeking an experienced ITSM/ITIL Architect in Bogotá to design an operational engine for a large-scale network program. You will build ITSM frameworks and oversee ticket routing logic, ensuring efficient incident management workflows. Ideal candidates have over 10 years in ITSM or ITIL architecture, particularly in M&A integrations and are familiar with ServiceNow or Jira. We offer a culture of relentless performance, competitive pay, and a global impact through remote work opportunities.
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