ITSM Process Specialist — ITIL, CSI & ServiceNow

Booth & Partners is seeking an ITSM Process Specialist in Makati, Philippines. The role involves managing and governing ITIL-aligned processes such as IT Asset Management and Incident Management within a managed service delivery context. Responsibilities include providing operational reporting, coordinating with stakeholders for process integration, and promoting continuous service improvement. Candidates should have a university degree in IT, strong ITIL process management skills, and experience with ServiceNow, if possible.
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