Japanese Language Expert (N1/N2)

MediaMint · Mumbai, Maharashtra, India

Location
Mumbai
Job Type
Full-time
Posted
June 15, 2026

Job Description

We're Hiring: Japanese Customer Support Specialist (N1/N2)

Location: Hyderabad
Work Mode: Onsite
Employment Type: Full-Time

Are you a Japanese language expert passionate about delivering exceptional customer experiences? We are looking for a proactive and customer-focused professional to join our team and support clients through world-class service and problem resolution.

Key Responsibilities:
✅ Respond to customer inquiries via email and live chat in a timely and professional manner.
✅ Build and maintain strong client relationships while ensuring high levels of customer satisfaction.
✅ Troubleshoot and resolve customer issues related to products and services.
✅ Collaborate with internal teams to efficiently address customer concerns.
✅ Develop in-depth knowledge of advertising products and services.
✅ Educate customers on product features, benefits, and best practices.
✅ Maintain accurate records of customer interactions in CRM sys...

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