Java Support Engineer

Sutherland Global · bogotá, bogotá, distrito capital, Colombia

Location
bogotá
Job Type
Full-time
Posted
July 02, 2026

Job Description

Job Description:

This is an application support engineer role where you will be in charge of receiving incidents and troubleshoot them, related to errors, exceptions, logs, Java debugging and SQL querying.

  • Review and investigate issues raised by client and provide accurate guidance based on current documentation.
  • Understand client software configuration and customizations done in the following programming languages: Java, JavaScript, SQL, XML to provide the right support.
  • Be able to install, configure and customize solutions by following implementation guides and manuals.
  • Reproduce client environment data, configuration and setup in order to investigate possible issues.
  • Provides information by collecting, analyzing, and summarizing development and service issues.
  • Utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process. ...

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