Location
mabalacat
Job Type
Full-time
Posted
June 08, 2026
Job Description
About Us
Location - Clark Freeport Zone, Pampanga, Philippines
Department - Customer
Function - Customer Success
Working Pattern - Hybrid
Benefits - Benefits at Ideagen
Salary - this will be discussed at the next stage of the process
The Digital Success Team Leader manages the team of Portfolio Success Managers and Digital Success Managers in the Philippines and acts as the onsite resource capable of monitoring the team in terms of performance and concerns.
Responsibilities
- Manage a team of Digital and Portfolio Success Managers. Ensure that all accounts follow the programs rolled out. Promote learning and upskilling across the team. Establish and monitor KPIs. Ensure high-performance across the assigned ARR portfolio.
- Develop, launch, and monitor comprehensive Customer Success strategies including activities surrounding product roadmaps, cam...
Ready to Apply?
Submit your application for Job Posting Title Digital Success Team Lead at Ideagen Plc
Apply Now