Job Description
Aguascalientes
- Jr Manager
RH: Sara Chávez
Location: Any State Of Mexico
Industry - Sector: MALS
Your role
In this role, you will play a key role in:
- Managing a team of 4 direct reports
- Overseeing on-premise infrastructure including servers, storage, and backup systems
- Coordinating infrastructure issues and supporting product teams
- Handling P1/P2 incidents within SLA and monitoring system health
- Managing vendor relationships and service level compliance
- Supporting business initiatives through infrastructure planning and optimization
**Profile**:
- 10+ years of IT/IS experience, including 5 years in ITIL, multi-vendor environments, and technical specialization
- Strong knowledge of cloud platforms (Azure/AWS) and on-premise infrastructure
- Experience with Windows/Linux systems, Active Directory, and Microsoft 365
- Excellent analytical, management, and interpersonal skills
- Bachelor's degree in a r...