Job Description
Role: Junior AV Subject Matter Expert
Location: Hyderabad, India (based on client site 5 days per week)
Contract Type: Permanent & Full-time; working Monday – Friday on a rotation pattern between 7:00 AM - 7:00 PM IST for APAC role, and 7:00 AM CET to 7:00 PM CET (or CEST) for EMEA role (or CEST)
Salary: Highly competitive plus strong company benefits
Role Overview
We are seeking an AV Subject Matter Expert (SME) to provide hands-on technical support for AV systems including Crestron, QSC, Appspace, Vbrick, Cisco, and Microsoft Teams Rooms (MTR).
In this role, you will focus on advanced troubleshooting, ticket resolution, and remote guidance for on-site engineers and you will contribute to the efficiency and reliability of AV services.
This is a technical role focused solely on AV troubleshooting, execution and problem-solving.