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Junior Call Center Representative

Mphasis · Pune, Maharashtra, India

Location
Pune
Job Type
Full Time
Posted
June 02, 2026

Job Description

Job Description

Job Summary –


Call Center Representative will be responsible for performing written and verbal verification of employment. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.


Position Overview:


Processing the allocated files for:

  • Verification of Employment- by calling the borrowers Employers and verifying their employment details provided to the client.

  • Evidence of Insurance- by calling Insurance Agencies to get the Hazard Insurance policy updated

  • Payoff Demand- by calling other lenders to get an updated payoff statement for the borrower’s previous loan.

    • Essential Job Functions:

  • Processing the allocated files for Verification of Employment/Evidence of Insurance/Payoff Demand

  • Faxing Authorization forms

  • Receiving inbound ca...

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