Junior Customer Service Account Manager

Job Title: Junior Customer Service Account Manager Department: Customer Experience FLSA Status: Non-Exempt Reports To: Customer Experience Supervisor Location: Dallas, TX Position Summary Symbiotic Services is seeking a Customer Service Account Manager Junior on behalf of a respected manufacturing organization in Dallas, TX. This role serves as a key point of contact for customers, retail partners, and internal teams, ensuring a high level of service throughout the order management and customer support process. The ideal candidate is customer-focused, detail-oriented, and capable of managing multiple priorities while building strong professional relationships. Key Responsibilities Serve as the primary contact for customer inquiries related to products, orders, pricing, warranties, and service requests. Process customer orders, order modifications, returns, and related documentation in accordance with company policies. Maintain accurate customer records and ensure data integrity within...