客户服务专员 1

关于路博润

路博润公司是隶属于伯克希尔哈撒韦公司旗下的一家特种化学制品公司，致力于提供可持续的解决方案，以促进出行、改善福祉和改善现代生活。路博润成立于1928年，在全球拥有并经营着100多个制造工厂、销售和技术办事处，拥有约8,000名员工。

我们重视候选人多元化的专业背景和生活经历。通过建立一个一致、公正和透明的招聘流程，路博润致力于为候选人创造积极的求职体验，以便能够了解他们最好的一面。 我们认可独特的工作和生活方式，并提供一定的灵活性，确保我们的员工在生活的各个方面都能全身心投入并且获得满足感。

Overview

The Customer Experience Representative is the daily interface with our customers to ensure customer satisfaction and support business objectives and plans.

Key Responsibilities

• Order Management:
  • Process customer orders accurately and efficiently using the SAP.
  • Monitor order status and provide updates to customers promptly.
  • Coordinate with supply planner, demand planner and logistics teams to ensure timely delivery.
• Customer Management:
  • Serve as the primary point of contact for customer inquiries and concerns.
  • Provide exceptional customer service by addressing issue...