Location
kuala lumpur
Job Type
Full-time
Posted
June 14, 2026
Job Description
We are looking for a high‑performing Key Account Manager to be responsible for managing and maintaining strong relationships with key clients. This role involves understanding client needs, ensuring seamless service delivery, resolving issues, and identifying opportunities to maximize revenue and client satisfaction. The Key Account Manager will act as the primary point of contact between the company, clients, and third‑party stakeholders.
Job Responsibilities
- Develop a thorough understanding of key client needs and requirements.
- Act as the main point of communication between clients, internal teams, and external partners.
- Ensure timely delivery of products and services that meet client expectations.
- Address and resolve key client complaints and service issues promptly.
- Work as the main ‘project manager’ to coordinate between the company, clients, platforms, and partner agencies.
- Maintain a high level of tr...